CASE MANAGEMENT
General Law
General Law
Software designed for your practice.
From mediation to litigation, and everything in between.
No matter what legal services you provide or the size of your caseload, Thryv will modernize your business and manage your day.
Case
Management
Manage your clients and case load, capturing important details.
Scheduling
& Appointments
& Appointments
Manage your staff, schedule and time management easier.
Billing, Invoices
& Payments
Create professional invoices clients can pay partial or full amounts online.
Manage your clients and cases.
Store and protect client data with custom records for each client. Filter clients with custom tagging, attach important notes to client records, and track your progress on each case. Keep all communication in one place, regardless if you sent by text and email. Share documents and answer questions, safe and secure, with a Client Portal login specific to each client.
SCHEDULING & APPOINTMENTS
Manage your calendar, staff and appointments.
Maximize your billable hours with full visibility into your staff’s caseload and appointments. Track consultations, mediation activities, court dates and more, including important information like location. Automate text and email reminders so your clients stay in the loop.
Highlighted Feature: Packages
Manage payments upfront to save time following-up with clients once the case is closed.
Tip: Combine services to provide easy pricing such as an all Inclusive package with court appearances, filed paperwork, and billable hours included for one price.
ESTIMATES, INVOICES & PAYMENTS
Create professional Invoices clients can pay partially or in full right online.
Get paid on time, thanks to professional invoicing. Reduce redundant tasks like invoice creation, and increase your billable hours. Accept retainers and payments online, or process them on the spot via any device.
Highlighted Feature: ThryvPay
Establish recurring revenue and minimize those late or missed payments with scheduled payments. Offer your customers flexibility, allowing them to pay every day, week, month or even on a pre-determined day. Create installment plans and memberships for payment convenience and customer loyalty.
Pro Tips:
- Establish installment plans for client retainers.
- Create installment plan for settlement or client contract.
Thryv integrates with Clio, Outlook, iCal and more, so you keep everything in sync.
Integrations available with
Thryv App Market and Zapier
NEVER THOUGHT WE NEEDED CRM
“I never thought we needed customer relationship management (CRM). However, Thryv put all of our client data, documents and correspondence in one place. It’s easier to find everything and respond to client questions in a timely manner.“
FRED, SMITH & SIMPSON FAMILY LAW OFFICES
Online Searches for Legal Services.
WHO IS PURCHASING
53% women
47% men
49.1y average age
$67k average income
49.1y average age
$67k average income
TOP SOURCES
76%
search engine
43%
company website
35%
friend or family
23%
ratings/review pages
11% print yellow pages
HOW ACCESSING
70%
laptop pc
68%
smartphone
66%
desktop pc
48%
tablet
2%
other
PURCHASE DETAILS
99% were new customers
82%
did NOT have one company in mind when they started searching
Consumer Stats:
53%
Female
47%
Male
Industry includes: Legal practitioners (lawyers and attorneys) that specialize in family law, legal status of individuals, and personal injury law.
Did you know your consumers?
Look at your online presence
Consumers expect to be able to get to know a firm from its web presence. A lack of online presence is a deterrent. 1
Want a quick response
Speed is key in client conversion. 54% of people noted slowness to respond was a major reason not to go with a lawyer. 1
Want clear and simple information
Clients want to be put at ease by confidently clarifying the rules of engagement, how fees are paid, how the money will be used, and what happens if invoices are outstanding. 2
Place a high value on reviews
Client reviews provide important additional information and serve as a proxy when a consumer does not have a referral. 1
Want options on how to communicate
Over 50% of consumers between the ages of 21 and 50 years old report they prefer web and mobile communication over phone calls. 3
1. Aug 2019 Yahoo finance https://finance.yahoo.com/news/inside-minds-legal-consumers-law-120000652.html & Martindale-Avvo “Hiring an Attorney 2019” report
2. June 2018 The National Law Review https://www.natlawreview.com/article/10-insights-what-today-s-legal-consumer-wants-part-2
3. Aug 2019 National Jurist http://nationaljurist.com/smartlawyer/three-things-clients-look-when-hiring-lawyer