Wills, Estates & Trust

Wills, Estates, & Trust

Software designed for your practice.

From estate planning to transfer of assets and everything in between.

Whether you’re designating beneficiaries or establishing a power of attorney, Thryv will modernize your practice by automating admin task to help you be more efficient.

Case

Management

Organize case information for easy research and follow-up.

Scheduling
& Appointments

Minimize missed and late appointments with automated reminders.

Reputation
Management

Build and manage your online reputation with more reviews.

CASE MANAGEMENT

Organize case information for easy research and follow-up.


Store and manage all beneficiaries to a specific estate or will in one place. Create custom fields to keep track of important details including assets, properties, and power of attorney. 

Highlighted Feature: Case Association

Easily organize and manage cases with multiple beneficiaries. Create individual detailed client files with customized fields and link them to one main case to be able to navigate and contact the right person at the right time.

Pro-Tip: Create one general “Case File” for Estates with multiple beneficiaries and store individual contact information and documents.

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SCHEDULING & APPOINTMENTS 

Minimize missed and late appointments with automated reminders.


Provide convenience to clients by scheduling meetings on the Thryv calendar to provide meeting locations right to their phone or email. Automate and send appointment reminders days or hours in advance and minimize missed or late appointments.

Highlighted Feature: Group Events

Create private Group Events for a specific family to be able to come together to discuss estate and will proceedings when needed. Notify each individual family member to add the meeting to their calendar with a clickable link.

Pro-Tip: Create a Group event to keep track of all persons involved in a will reading and to notify them of any changes.

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REPUTATION MANAGEMENT

Build and manage your online reputation with more reviews.


Know what your clients are saying about you with reviews delivered directly inside Thryv. Automatically send review requests to clients once a case is completed to leave a review on major sites such as Google and Yelp increase reviews and overall star rating.

Highlighted Feature: Automated Campaigns

Automated Campaigns are personalized, timely and extremely relevant messages you can send to your clients based on an action or trigger.

Pro-Tip:

Trigger Automated campaigns to send to clients once a case is closed to request a review on top sites such as Google or Yelp.

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Thryv integrates with Clio, Outlook, iCal and more, so you keep everything in sync.

Integrations available with

Thryv App Market and Zapier

NEVER THOUGHT WE NEEDED CRM
“I never thought we needed customer relationship management (CRM). However, Thryv put all of our client data, documents and correspondence in one place. It’s easier to find everything and respond to client questions in a timely manner.
FRED, SMITH & SIMPSON FAMILY LAW OFFICES
Online Searches for Legal Services.
WHO IS PURCHASING
53%   women
47%   men
49.1y average age
$67k  average income

TOP SOURCES
76% search engine
43% company website
35% friend or family
23% ratings/review pages
11% print yellow pages
HOW ACCESSING
70% laptop pc
68% smartphone
66% desktop pc
48% tablet
2% other
PURCHASE DETAILS
99% were new customers
82% did NOT have one company in mind when they started searching
Consumer Stats:

MEDIAN AGE

MEDIAN HOUSEHOLD INCOME

MEDIAN PEOPLE IN HOUSEHOLD

44.8 years  MEDIAN AGE 
$64,800  MEDIAN HOUSEHOLD INCOME 
2.6 MEDIAN PEOPLE IN HOUSEHOLD 
49.1 years
$66,800
2.8

53%

Female

47%

Male

Industry includes: Legal practitioners (lawyers and attorneys) that specialize in family law, legal status of individuals, and personal injury law.
Did you know your consumers?

Look at your online presence
Consumers expect to be able to get to know a firm from its web presence. A lack of online presence is a deterrent. 1

Want a quick response
Speed is key in client conversion. 54% of people noted slowness to respond was a major reason not to go with a lawyer. 1

Want clear and simple information
Clients want to be put at ease by confidently clarifying the rules of engagement, how fees are paid, how the money will be used, and what happens if invoices are outstanding. 2

Place a high value on reviews
Client reviews provide important additional information and serve as a proxy when a consumer does not have a referral. 1

Want options on how to communicate
Over 50% of consumers between the ages of 21 and 50 years old report they prefer web and mobile communication over phone calls. 3

End-to-end client experience platform for growing small businesses.

The best time to Thryv is now.
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1.  Aug 2019 Yahoo finance https://finance.yahoo.com/news/inside-minds-legal-consumers-law-120000652.html & Martindale-Avvo “Hiring an Attorney 2019” report

2. June 2018 The National Law Review https://www.natlawreview.com/article/10-insights-what-today-s-legal-consumer-wants-part-2 

3. Aug 2019 National Jurist http://nationaljurist.com/smartlawyer/three-things-clients-look-when-hiring-lawyer

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