CLIENT MANAGEMENT
From consultation to recovery, and everything in between.
No matter how large your practice, Thryv's personal trainer software will modernize and manage your business.
CLIENT MANAGEMENT
Store and organize client information for easy research and follow-up.
Create custom records for each client including injuries, medications, emergency contact info and regular routines. Store documents, special care instructions and notes only accessible to staff members and stay on top of client care and provide a personal experience to each client.
Highlighted Feature: Notes
Add detailed notes, accessible to all staff and therapist to track client progress and ensure clients stay on track to recovery.
Pro Tip: Add notes such as new exercises added to routine, new pains discussed and how the client felt on any given day to be able to follow-up and provide personalized service.
APPOINTMENTS & CALENDAR
Easily manage all your appointments in one place.
Allow clientss to schedule and reschedule appointments online and easily follow-up with automated reminders. See all your appointments in one place by day week or month and maximize the number of clients you can see at any given time.
Highlighted Feature: Booking Options
Choose the amount of time clients have to reschedule appointments. Limit them to 1 hour before a scheduled appointment or up to 4 weeks.
Pro Tip: Create customized booking options for each service and select which services can be rescheduled and how long in advance.
COMMUNICATION
Stay connected to your clients through text and email when you need it.
Respond to messages from your website, client portal or directly from text right in your Thryv Inbox. Send emails or text messages to clients to remind them of upcoming appointments, payments due or just to wish them Happy Birthday!
Highlighted Feature: Thryv Inbox
Keep all your conversations in one place for easy review and follow-up.
Pro Tip: Record payments, schedule appointments and track client history all from the Inbox.
Online Searches for Wellness
MEDIAN AGE
MEDIAN HOUSEHOLD INCOME
MEDIAN PEOPLE IN HOUSEHOLD
79%
Female
21%
Male
Did you know your consumers?
Rely on the Internet to provide accurate information
Consumers rely on online reviews for local companies. They have a fear of being deceived and prefer a trusted service person they can rely on. 1
Want an ongoing relationship with a trusted provider
Professionals with clear lines of communication, who can help them manage their care and are easily accessible have more choices than ever. 2
Read your reviews even if they are a loyal client
Potential clients aren’t the only ones looking at your reviews. Current clients will see them too! If they see that you aren’t rated that well on Google, it may make them question their own loyalty to your practice. 3
1. 2019 -2020 APPA national pet owners survey https://www.americanpetproducts.org/press_industrytrends.asp
2. June 2019 The Balance Careers https://www.thebalancecareers.com/hot-industry-trends-in-pet-businesses-2660622
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