CLIENT MANAGEMENT
Spa
Spa
Software designed for your business.
From adjustments to after-care and everything in between.
Do more adjustments and extensions with Thryv’s spa software to help modernize and manage your business.
Client
Management
Securely Store and organize client information.
Scheduling &
Appointments
Easily manage all your appointments in one place.
Communication

Stay connected to your clients through text and email when you need it.
Capture and securely store and organize client information for easy research and follow-up.
Create custom records for each client including injuries, medications, emergency contact info and routine adjustments. Store documents, special care instructions and notes only accessible to staff members and stay on top of client care and provide a personal experience to each client.
Highlighted Feature: Notes
Add detailed notes, accessible to all staff to track client progress and ensure clients stay on track to recovery.
Pro Tip: Add notes such as adjustments completed, new pains discussed and how the client felt on any given day to be able to follow-up and provide personalized service.
SCHEDULING & APPOINTMENTS
Easily manage all your appointments in one place.
Allow clients to schedule and reschedule appointments online and easily follow-up with automated reminders. See all your appointments in one place by day week or month and maximize the number of clients you can see at any given time.
Highlighted Feature: Packages
Provide discounted prices for purchasing services in advance to keep customers coming back and to promote happy and healthy pets.
Pro Tip: Consider creating a Packages for grooming, boarding, food/supplies, such as 12x Full Groom for 1 year.
COMMUNICATION
Stay connected to your clients through text and email when you need it.
Respond to messages from your website, client portal or directly from text right in your Thryv Inbox. Send emails or text messages to clients to remind them of upcoming appointments, payments due or just to wish them Happy Birthday!
Highlighted Feature: Thryv Inbox
Keep all your conversations in one place for easy review and follow-up.
Pro Tip: Record payments, schedule appointments and track client history all from the Inbox.
Thryv integrates with Quickbooks, Gmail and more,
so you keep everything in sync.
Integrations available with
Thryv App Market and Zapier
EVERYTHING IN ONE SOFTWARE
“With hundreds of clients, one of the biggest struggles is staying organized and communicating. One of my favorite features about Thryv is that all the communication between clients and staff is housed in the software.“
JULIE,
FIT180
Online Searches for Health Services
WHO IS PURCHASING
79% women
21% men
26.7y average age
$52k average income
26.7y average age
$52k average income
TOP SOURCES
81%
search engine
70%
company website
32%
friend or family
84%
ratings/review pages
23% print yellow pages
HOW ACCESSING
70%
laptop pc
52%
smartphone
49%
desktop pc
50%
tablet
22%
other
PURCHASE DETAILS
54% were new customers
34%
did NOT have one company in mind when they started searching
Consumer Stats:
79%
Female
21%
Male
Industry includes: Physicians, general practitioners, medical specialists, optometrists, dentists, chiropractors and more.
Did you know your consumers?
Rely on the Internet to provide accurate information
Consumers rely on online reviews for local companies. They have a fear of being deceived and prefer a trusted service person they can rely on. 1
Want an ongoing relationship with a trusted provider
Professionals with clear lines of communication, who can help them manage their care and are easily accessible have more choices than ever. 2
Read your reviews even if they are a loyal client
Potential clients aren’t the only ones looking at your reviews. Current clients will see them too! If they see that you aren’t rated that well on Google, it may make them question their own loyalty to your practice. 3
1. 2019 -2020 APPA national pet owners survey https://www.americanpetproducts.org/press_industrytrends.asp
2. June 2019 The Balance Careers https://www.thebalancecareers.com/hot-industry-trends-in-pet-businesses-2660622